• Cashless is the only way to pay for your purchases at all points of sale at the AC/DC concert on August 13, 2024 at the Hippodrome ParisLongchamp as part of the PWR UP TOUR.
• To pay for your order, simply pass your wristband over the payment terminal. The operator will show you the order amount before you pass your wristband over the payment terminal, and your new balance will also be communicated to you.
• Cashless allows you to top up your account before or during the event on the website or via the AC/DC - PARIS PWR UP TOUR 2024 mobile app.
• You can top up cashless by paying via Visa, Mastercard, Apple Pay or Google Pay, however American Express is not available.

By creating an account, you can:

• Check your bracelet balance and transaction history
• Register your credit card for faster recharging
• Block your wristband and get a new one in case of loss or theft
• Reload before the event via the PARIS PWR UP TOUR 2024 website or mobile application, and get your pre-loaded wristband back on arrival.
• Obtain a refund of your balance at the end of the event
• Request a receipt for your consumption

We strongly recommend that you create your cashless account beforehand to avoid waiting in line.

You can create an account:

Before coming to the event:

• Enter your e-mail address
• Fill in the required fields (surname, first name, etc.)
• Enter your ticket number (visible after adding it to the mobile application)
• Pre-load the desired amount

After collecting your cashless wristband at the entrance to the event:

• Enter your email address
• Fill in the required fields (surname, first name, etc.)
• Enter the number on the back of your cashless wristband

Your wristband will be given to you at the entrance, when your ticket is checked.

Before the event, you can top up online by creating an account on the event website or app.

During the event, you can top up your wristband in several ways:

• With your smartphone on the event website or mobile application
• At the cashless banks on site
• By scanning the QR code on your wristband (quick top-up)

You can top up your account as many times as you like, before and during the event.

If you have created an account on the event's website or mobile application, you can request that your wristband be blocked by going to a cashless info point.

This identification operation (account creation) is necessary to block your wristband. If you have not created an account for your wristband, it will not be possible to block it.

• If there is money left on your cashless account, you can request a refund of this balance from 14/08/2024 at 08:00 to 09/09/2024 at 23:59 from your cashless account.
• You have already created your cashless account: a "refund request" button will be available on the module to make your request.
• You have not yet created your account: you must first create your cashless account using the 6-letter identifier printed on your wristband before making your refund request.
• No reimbursement request can be made after the deadline.
• We are unable to refund amounts of less than €0.50.

No, you can top up your wristband directly at the cashless banks (or via the QR code on your wristband). Your wristband then remains completely anonymous.

Please note: in this case, your wristband cannot be blocked in the event of loss or theft.

No, it is not possible to use a wristband other than the one provided during the event.

Yes, the activation fee for your bracelet is €1.50.

No, the refund is completely free.

• If you have created an account, you can check your balance on the event's website or mobile application.
• You will also be notified of your balance after each transaction.
• You can request your balance at any time, at any point of sale, simply by scanning your wristband.

Yes, you can access the summary of your transactions via your account on the event's website or mobile application.

Your wristband is fitted with an electronic chip in which your money is stored. Take care of it to avoid any problems! Avoid exposure to heat or flame, and above all do not try to pierce it: this would render it immediately inoperative.

You can manage different wallets from a single account. Simply create as many wallets as you like from your account.

A single bank card will be used for all the wallets, and the amounts are specific to each wallet: you will not be able to transfer money from one to another.

The procedure is the same as for a cashless account with a single wallet. You will only need to repeat the refund process as many times as there are wallets associated with the cashless account.

If you would like more information, or if you have any problems with your cashless account, please write to us at: cashless-pwruptourparis@weezevent.com.